Fah Thai Spa Refund Policy
At Fah Thai Spa, we strive to provide every guest with exceptional service and a relaxing experience. Your satisfaction is important to us. Please review our refund policy below:
Service Refunds:
1. No Refunds for Completed Services: Once a service has been provided, it is considered fulfilled and is strictly non-refundable, regardless of who made the booking.
2. During the Visit: If you are dissatisfied with your service, please inform us immediately during your visit so we can address your concerns on the spot.
3. After the Visit: We do not issue refunds for any reason once the service has been completed. At our discretion, we may offer a corrective or alternative service if notified within 48 hours.
Gift Card Refunds:
1. All gift card sales are final and non-refundable.
2. Gift cards cannot be exchanged for cash, unless required by law.
3. Lost or stolen gift cards cannot be replaced.
Prepaid Packages:
1. Prepaid packages are non-refundable but may be transferred to another person upon request.
2. Expired packages cannot be refunded or extended unless otherwise agreed upon.
Late Arrivals & Cancellations
3. 24 hours’ notice for cancellations or rescheduling.
4. Late arrivals may result in shortened service time, with the full price charged.
5. No-shows may be charged the full amount for the missed appointment.
We Appreciate Your Understanding
If you have any questions regarding this policy, please feel free to contact our team. Your satisfaction is our priority, and we will do our best to ensure you have a positive experience with Fah Thai Spa.
Phone :
339-237-4688
Address :
1032 Turnpike St. Canton, MA 02021
Opening Hours
Mon - Fri
9:00 am – 8:00 pm
Sat - Sun
9:00 am – 8:00 pm